Look over the packaging
Check the box, bottle and any seals for signs of opening, damage or relabelling. Keep the packaging if something looks unusual.
elevren.com / verify
Product support
Check your elevren product.
You’re on elevren’s official product-check page. Use the checks below, or send our team a photo if you’re unsure about your box or bottle.
A few things to check
Check the label details
Look for the batch and expiry details on your product. Share these with our team if they are missing, unclear or appear altered.
Match it to your order
Compare the product and formulation with your elevren order or prescription. Keep your receipt and the seller’s details.
Something doesn’t look right?
Send photos of the box, bottle, batch and expiry details to our team on WhatsApp. If you suspect tampering, set the product aside while you contact us.
Ask elevren on WhatsApp0328 7048708 · Opens WhatsApp with a draft message.
Already an elevren patient? View your orders or message your care team in the patient portal.
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